Support 

Our support documentation and Atlassian community posts may already have what you're looking for. 

Contact Us 

If you need more detailed technical support or help setting up a new rule, we're happy to help too! We try to respond to all support requests within 1 business day. Automation for Jira is located in beautiful Sydney, Australia and our official support hours are from 9AM - 5PM, Monday - Friday in the GMT+10 timezone.

In order for us to help you as quickly as possible, please provide the following information in your request:

  • Your add-on version
  • Your Atlassian product version
  • Detailed steps to re-create the problem (including screenshots)
  • Your system details (Browser, OS, screen resolution etc)
 
 

* 251 Riley Street,  Surry Hills,  2010, Sydney, Australia. 

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